We are looking for a Head of Retention with a deep understanding of the iGaming industry to lead and executeour player retention strategy.

Responsibilities:

• Monthly planning of marketing activities to retain and return players;

• Creation of communication plans via multiple channels (onsite/offsite)

• Forming logic and participating in launches of trigger chains;

• Setting tasks for cross-functional departments;

• Calculation of predictions with further analytics of held actions;

• Communication with the team to develop a general strategy.

Requirements: 

• Gambling experience is mandatory;

• Experience in drafting and conducting marketing activities for player retention and return;

• Analytical mindset, ability to calculate the economics of promos as well as analyze the results;

• Experience with client segmentation;

• Strong English skills, with ability to write and communicate briefs and tasks;

• Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities;

• Knowledge of marketing metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.;

• Experience working with analytics tools: GA, Tableau, Voluum, Power BI, Google Data Studio.

Will be a plus:

• Knowledge of the main providers and manufacturers of games and slots;

• Knowledge of market and competitor analysis methods.

  
  Benefits:
  

• Flexible work setup: Choose between fully remote, hybrid, or office-based in Kyiv, Odesa, Lviv, or Mykolaiv with refreshments/snacks and dedicated spaces for relaxation and leisure activities.

• Professional growth: Join a strong team, access courses and conferences, and utilize our electronic library for continuous learning.

• Performance-based annual salary reviews: Fair and competitive compensation tied to your work performance.

• Work-life balance: Enjoy 22 paid vacation days per year.

• Well-being support: Comprehensive medical insurance, paid sick leaves, and access to a corporate psychologist.

• Vibrant corporate culture: Offsite parties, celebrations, team-building activities, sporting events, and corporate gifts/bonuses.

• Solving tactical tasks within the team;

•  Collaborate with other teams/departments in a company.